The HCL Review Podcast

Crafting an Authentic Employer Brand That Attracts Talent, by Jonathan H. Westover PhD

Abstract: This article examines the critical role of authentic employer branding in attracting top talent amid declining unemployment rates and increasing workforce mobility. Drawing from employer branding research and organizational behavior principles, the author presents frameworks for developing genuine employer value propositions (EVPs) that resonate with candidates' career expectations. The article outlines a systematic approach to defining an authentic EVP by identifying organizational purpose, values, career opportunities, leadership qualities, and unique advantages. It then explores effective strategies for communicating this EVP through various recruitment channels and provides industry-specific examples of successful employer branding initiatives across non-profit, technology, professional services, and healthcare sectors. The author concludes that organizations strategically investing in authentic employer branding that emphasizes employee development and wellbeing will secure a competitive advantage in talent acquisition and retention in today's evolving job market.

A Human-Centered Approach to the Future of AI, by Jonathan H. Westover PhD

Abstract: This article examines how organizational leaders can implement a human-centered approach to artificial intelligence integration that enhances rather than replaces human potential. The author challenges the common narrative of inevitable job displacement, arguing instead that AI can boost productivity, improve quality of life, and create new employment opportunities when properly managed. Drawing from examples across manufacturing, accounting, and AI development sectors, the article outlines strategies for workforce transformation through proactive role redesign and reskilling initiatives. It emphasizes the importance of embedding human values like fairness, transparency, and privacy into AI systems from their inception, and advocates for multi-stakeholder collaboration to ensure an equitable technological transition that distributes AI's benefits broadly while mitigating potential harms to individuals and communities.

Reinventing Your Career Narrative: Fueling Passion and Purpose in the Next Chapter, by Jonathan H. Westover PhD

Abstract: This article explores how mid-career executives can successfully navigate professional reinvention by leveraging their accumulated expertise in new and fulfilling ways. Drawing from two decades of experience working with senior leaders across global industries, the author outlines a comprehensive framework for career transformation that includes intentional self-reflection, strategic skill development, and network expansion. The piece examines various pathways for experienced professionals to create impact beyond traditional leadership roles—including mentoring, advisory positions, flexible work arrangements, content creation, and entrepreneurial ventures. By embracing these approaches with careful planning and persistent implementation, seasoned leaders can craft meaningful second acts that capitalize on their wisdom while maintaining professional growth and personal satisfaction throughout the latter stages of their careers.

Leading with Vision and Heart: What Today's Top Executives Do Uniquely Well, by Jonathan H. Westover PhD

Abstract: This article synthesizes insights from 15+ years of close observation of exceptional C-suite executives across industries, identifying the key traits that distinguish truly outstanding leaders. Drawing from both organizational consulting and research experience, the author outlines five critical leadership approaches that drive superior performance: leading with purpose and emotional intelligence, creating alignment through transparent communication, empowering teams through distributed leadership, strengthening organizational culture through values-aligned decision making, and fostering continuous growth and learning. Through compelling case studies and research references, the article demonstrates how these leadership practices transform workforce engagement into competitive advantage, arguing that exemplary leadership ultimately stems from a powerful blend of vision, values, and genuine care that inspires the highest potential in others.

Giving Rudeness a Pass: A Behavioral Analysis, by Jonathan H. Westover PhD

Abstract: This article explores the persistence of workplace incivility despite increased focus on professionalism and well-being in modern organizations. It examines the psychological factors enabling rude behavior to evade accountability, including its often subtle and ambiguous nature, power dynamics that shield higher-status offenders, and cognitive biases that distort observers' interpretations. The article presents research-based strategies for organizations to address these issues, including establishing clear civility standards, implementing anonymous reporting systems, and conducting bystander intervention training. Through case studies of companies like Eli Lilly and Verizon, the article demonstrates how organizations can transform workplace culture by taking holistic, learning-based approaches to confronting incivility rather than implementing superficial solutions, ultimately enhancing employee well-being, performance, and retention.

Why You Can't Move On: Understanding the Psychology Behind Unfinished Tasks, by Jonathan H. Westover PhD

Abstract: This article explores the psychological phenomenon known as the Zeigarnik effect, which explains why unfinished tasks persistently occupy our thoughts and mental resources. Drawing on cognitive research and organizational psychology, the authors investigate why our brains become fixated on incomplete work and offer evidence-based strategies for leaders to manage this tendency. The discussion examines how interruptions, context switching, negative emotional associations, and lack of cognitive closure contribute to mental preoccupation with unfinished business. By understanding these mechanisms, leaders can implement practical approaches—including dedicated focus time, formal closure processes, and emotional reframing techniques—to help themselves and their teams effectively complete tasks, transition between priorities, and optimize both productivity and mental wellbeing in today's demanding work environments where competing responsibilities constantly vie for attention.

Getting Better at Transitions: Learning to Thrive During Change, by Jonathan H. Westover PhD

Abstract: Getting Better at Transitions explores how individuals can develop resilience and adaptability during periods of significant change. The article examines psychological frameworks for understanding transition phases, offering evidence-based strategies to transform potentially disruptive life changes into opportunities for growth. Drawing on research from organizational psychology and neuroscience, it presents practical techniques for managing uncertainty, processing emotional responses, and building support networks that foster stability during flux. The authors argue that by reframing transitions as natural developmental processes rather than unwelcome disruptions, people can cultivate mindsets that not only help them endure change but actually thrive through it, ultimately enhancing their overall well-being and capacity for future adaptation.

Understanding Organizational Culture Fit: How to See If a Company's Values Align with Yours, by Jonathan H. Westover PhD

Abstract: This comprehensive study examines evidence-based strategies for evaluating organizational culture compatibility during job searches, arguing that proper cultural fit assessment requires a multifaceted approach beyond superficial attributes. The research demonstrates how job seekers can effectively gauge alignment through values congruence, work style preferences, reward systems, growth trajectories, and microculture variations. By employing targeted interview questions, observational techniques, and careful analysis during onboarding, candidates can make more informed decisions about cultural fit, ultimately leading to better engagement and satisfaction. The paper emphasizes that cultural assessment is not determined by any single factor but rather through holistic examination of interconnected dimensions, providing practical frameworks illustrated through diverse industry examples that benefit both employers and prospective employees seeking mutually beneficial partnerships.

Developing Leaders from Within: Closing the Leadership Gap Through Intentional Growth Opportunities, by Jonathan H. Westover PhD

Abstract: This article examines how organizations can effectively bridge leadership development gaps by nurturing internal talent rather than relying on external hiring. Drawing on research demonstrating that internally developed leaders show higher motivation, better cultural alignment, and improved retention rates, the article explores three key strategies: meaningful mentorship programs that pair high-potential employees with senior leaders; rotational leadership experiences that build well-rounded "T-shaped leaders" with both depth and breadth of skills; and accelerated leadership tracks offering stretch assignments for rapid development. The article highlights successful implementations at companies like KPMG, Cisco, Microsoft, and Citi, while emphasizing the importance of diversity in leadership development to achieve superior business outcomes. It concludes that a holistic approach to internal talent development yields significant advantages in creating engaged, aligned leaders equipped with the specific capabilities needed for organizational success in today's complex business environment.

The Right Way to Give Negative Feedback to Your Manager, by Jonathan H. Westover PhD

Abstract: This article examines the delicate art of providing negative feedback to supervisors in professional settings. While potentially uncomfortable, well-delivered constructive criticism plays a vital role in fostering healthy workplace relationships and organizational improvement. The article presents a comprehensive framework for effective upward feedback, including preparation strategies (private settings, specific examples, positive intent), delivery techniques (using "I" statements, balancing positives with improvement areas, solution-focused approaches), and guidance for managers receiving criticism. Through practical examples and a case study from Anthropic, the article demonstrates how thoughtful, respectful feedback conversations can transform potential conflict into opportunities for growth, ultimately strengthening professional relationships and enhancing organizational performance when approached with preparation, empathy, and a collaborative mindset.