When Your Technical Skills Are Eclipsed, Your Humanity Will Matter More Than Ever, by Jonathan H. Westover PhD

Abstract: This article examines the shifting landscape of workplace skills in an era of rapid technological advancement, particularly as artificial intelligence and automation increasingly match or surpass human technical capabilities. While acknowledging the unprecedented pace of technological disruption across industries, the article argues that human "soft skills" - specifically empathy, communication, and relationship-building abilities - will become increasingly crucial for career longevity and success. Through analysis of research studies, industry examples, and organizational case studies, the article demonstrates how technical professionals can remain relevant by developing these distinctly human competencies, suggesting that the future belongs not to those with technical expertise alone, but to those who can combine technical knowledge with strong interpersonal abilities.