Understanding the Emerging Workforce: Insights from Gen Z and Millennial Survey Data, by Jonathan H. Westover PhD

Abstract: This article examines critical findings from Deloitte's 2019 Gen Z and Millennial Survey to help organizational leaders understand and effectively engage the emerging workforce. As these generations will soon constitute over half of global workers, the research highlights their core priorities: purpose-driven work with social/environmental impact, flexibility and work-life balance, genuine diversity beyond demographics, and continuous skill development. The article translates these insights into practical leadership applications across industries, offering strategies for communicating purpose, implementing flexible work models, fostering inclusive cultures, and facilitating ongoing learning. By aligning organizational practices with these generational values, leaders can better attract, engage, and develop talent while positioning their companies for sustained success in a multi-generational workplace environment.