Making the Most of Workplace Missteps, by Jonathan H. Westover PhD

Abstract: This article provides a comprehensive framework for turning workplace mistakes into opportunities for growth and strengthening one's organizational reputation. Drawing on scholarly literature and the author's extensive consulting and academic research experience, the brief outlines a step-by-step approach including quickly acknowledging the error, analyzing root causes, developing a thoughtful remediation plan, communicating transparently with affected parties, and reflecting on lessons learned to incorporate into one's professional practice going forward. Written in a conversational, practitioner-focused style with real-world industry examples, the framework empowers professionals to navigate mistakes with courage, humility, and a commitment to continuous improvement, positioning themselves as trusted, adaptable, and indispensable members of their organizations.