
Tuesday Mar 25, 2025
Learning to Thrive in Turbulent Times: Implementing Tools to Strengthen an Organization's Ability to Evolve, by Jonathan H. Westover PhD
Abstract: In today's rapidly evolving business landscape, characterized by technological disruption, economic uncertainties, and shifting consumer demands, organizations must develop "learning agility" to maintain competitive advantage. This article examines how the capacity for continuous adaptation has become essential for organizational survival, requiring individuals and teams to not only acquire new skills but also challenge existing paradigms and unlearn outdated approaches. Drawing on research that identifies four key components of learning agility—result-driven learning, mental agility, people agility, and readiness to learn—the paper explores practical strategies for fostering a culture of continuous learning. These include embracing growth mindsets, incentivizing innovation, implementing skills audits, and providing stretch assignments, feedback mechanisms, and learning communities. Case studies of Virgin Group, Telus International, and Toyota demonstrate how successful organizations systematically embed learning agility to transform from within, enabling them to thrive amid constant change rather than merely survive it.