Building the Compassionate Culture: How Empathetic Leadership Breeds Engagement and Performance, by Jonathan H. Westover PhD

Abstract: This article discusses how compassionate, empathetic leadership can positively transform organizational culture and performance. The article explores how empathetic leadership, defined as the ability to understand others' perspectives and care about their well-being, creates an engaged workforce and values-aligned environment where people thrive. Sections provide background on empathetic leadership principles and skills, then expound on how empathy cultivates engagement, alignment, psychological safety, and the development of future leaders through mentoring in perspective-taking. Research supporting these claims is cited. In conclusion, the article argues that empathy from the C-suite down is integral to maximizing human potential and organizational success, and that cultivating these abilities must be a strategic priority for any firm aiming to be a top employer.